Enquiry and offer
The AI checks what's available and puts suitable offers into the reply. You choose, change what you like, and send.
AI email & chats
Every enquiry understood. The reply is already waiting.
HotelPilot reads guest emails and booking-channel messages, picks out dates, guests and wishes, and prepares the reply and offer as a draft. It goes out when you say so.
Request a live demoIn the inbox
AI prepares. You decide.
Beside every message you see the guest, the matching booking and what the AI understood – marked as confirmed, inferred or missing.
Changes and invoices
When a guest asks for other dates, a payment link or their invoice, the next step is ready as a card with a preview.
Booking-channel messages
Answer messages from channels such as Booking.com in the same program, with a draft in the guest's language and a translation for you.
Today and with HotelPilot
Less retyping, more clarity.
| Today | With HotelPilot |
|---|---|
| Enquiries pile up in the inbox overnight. | By morning, reply and offer are ready as a draft. |
| Dates and wishes are retyped from the email. | Dates, guests and wishes sit beside the message. |
| Portal messages live in each portal's own inbox. | Channel messages sit in the same program as your email. |
| Every reply means looking up the calendar and the booking. | The matching booking is already linked. |
You stay in control
Nothing goes out, nothing gets booked, without you.
The AI doesn't send messages or change bookings on its own. Every change shows its consequences first, and you confirm it yourself. You save a guest's wish for this stay or for future ones – none of it happens automatically.
When an enquiry is unclear, the AI says what's missing instead of guessing.