Your Hotel deserves
effortless Management.
A smart hotel software that answers emails, connects your booking portals, and simplifies your daily hotel work — fully compliant and built in Austria.
Smart Email Recognition
Incoming emails are automatically recognized as booking requests, inquiries, or cancellations — handled with one click.
All Portals Connected
Booking.com, Airbnb, Expedia, Feratel and 200+ booking portals — availability and prices always up to date.
Booking.com Chat
Guest inquiries on Booking.com are automatically answered — around the clock.
Modern Interface
Clear overview with booking planner, guest management, and up-to-date numbers — ready to use from day one.
Automatic Payments
Payment links for down payments are automatically created and sent to guests — no manual effort.
RKSV & Meldezettel
All Austrian requirements met from the start: cash register, guest registration forms, data privacy, EU servers.
Trusted by hospitality leaders
Three reasons
why hotels switch
Automatic Guest Communication
HotelPilot answers emails, detects booking requests, and handles guest communication — automatically.
All Portals Connected
Availability and prices on Booking.com, Airbnb, Expedia and 200+ booking portals — always up to date.
Less work at the front desk
HotelPilot takes repetitive tasks off your front desk's plate — like checking deposits, answering emails, or updating portals.
End the software chaos
Other hotel programs only solve part of the problem. HotelPilot replaces your entire mix of tools with a single, modern solution.
Managing each portal separately
Booking.com, Feratel — each platform has its own login. Manually updating rates, syncing availability, risking overbookings.
All channels in one interface
Booking.com, Airbnb, Agoda, Expedia, Feratel and more — changes are automatically shared both ways.
Hours spent on the inbox
Your team reads every inquiry by hand, re-types booking data, answers routine questions. With 50+ emails a day, it's a full-time job.
Smart inbox — unique in the industry
HotelPilot detects booking requests, cancellations, and guest wishes automatically, suggesting ready-made actions.
Guest chat: constant manual logins
For every guest message, receptionists had to separately log into Booking.com — time-consuming, error-prone, and hard to delegate.
Booking.com Chat with AI Integration
HotelPilot automatically answers guest messages via Booking.com Chat using AI — instant replies, no manual effort required.
Checking downpayments manually
Staff had to log into their bank account and manually verify every incoming payment — time-consuming and prone to being overlooked.
Automated downpayment notifications
HotelPilot automatically detects incoming downpayments and instantly notifies the team — no manual checking required.
Built for the Austrian market
Everything your front desk needs
From reservation to checkout — all processes in one clear interface your team will enjoy using.
Email Integration
Incoming emails are automatically recognised as booking requests, inquiries, or cancellations and assigned directly to the right guest.
Bookings & Rooms
From reservation to checkout: up-to-date availability, room types, room status, and easy drag-and-drop planning.
Booking Portals & Availability
Availability, prices, and allotments are automatically synced across all connected portals — in real time, in both directions.
Guest Profiles
All guest details in one place: travel documents, preferences, and stay history. Guest registration forms are created automatically.
Guest Registration
Registration forms are automatically generated from guest data and processed in compliance with legal requirements — no manual effort needed.
Billing & Fiscal Compliance
Split billing, automatic charges, payment links, and full compliance with Austrian cash register requirements.
Your hotel at a glance
See arrivals, departures, occupancy, and revenue the moment you open HotelPilot. No clicks, no searching — everything at a glance.
Übersicht
Übersicht & Kennzahlen
Heutige Abläufe
Zimmerstatus nach Typ
Visual room planning
Move and rearrange reservations on a timeline with simple drag and drop. See available rooms right away and plan your bookings.
March 2026
Availability at a glance
See instantly which room categories are occupied — per day, per type, per booking portal. Allotments and OTA assignments always in view.
Occupancy per category
See at a glance how occupied each room category is — updated daily with color-coded indicators.
Portal allotments at a glance
OTA assignments from Booking.com, Expedia and other portals are displayed directly in the availability view.
Prevent overbookings
Automatic synchronization across all channels — available rooms and bottlenecks are instantly visible.
April 2026
Your emails are read — you just decide
Every incoming email is automatically read, booking requests detected, guest details extracted, and ready-made actions suggested. Your front desk saves hours — every day.
Automatic Categorization
Every email is instantly recognized as a booking request, inquiry, confirmation, or cancellation.
Automatic Data Recognition
Travel dates, guest count, room type, and special requests are picked up automatically from the email.
One-Click Actions
AI suggests matching responses and booking actions — you confirm with a single click.
All portals, one queue
Bookings from Booking.com, Expedia, Agoda, and other portals automatically land in your queue — AI-processed and ready for review.
Automatic portal detection
Bookings from Booking.com, Expedia, Agoda, and other portals are automatically detected and processed.
AI-powered processing
Guest data, room preferences, and prices are automatically extracted — you just review and confirm.
Seamless booking workflow
From receipt to check-out: every step is tracked so no booking is ever lost.
Guest Details
Room
1Every guest, every detail
Find guests instantly by name, email, or phone. See stay history, open balances, and contact details — all on one page.
Instant search
Search by name, email, or phone number — results appear instantly with status filters.
Complete guest profile
Contact details, stay history, revenue, and last rooms — all relevant information on one page.
Booking history
Past and upcoming stays with room, dates, prices, and open balances — right in the profile.
Alfred Pennyworth
No contact on file
What hoteliers say
Real customer testimonials coming soon. We are currently working with our first hotels.
Want to experience HotelPilot yourself? Book a personal demo.
Simple, transparent pricing
No hidden fees. No per-booking charges. Just a clear monthly rate based on your property size.
Starter
Up to 20 rooms
- Booking management
- Room & guest management
- Basic billing & invoicing
- Email support
Professional
Up to 60 rooms
- Everything in Starter
- Booking portal connections
- Cash register compliance
- Smart email inbox
- Priority support
Enterprise
Unlimited rooms
- Everything in Professional
- Manage multiple hotels
- Custom connections
- Personal contact person
- Option to run on your own servers
Let your hotel
run itself
See how HotelPilot simplifies your hotel operations — in a personal demo or via our contact form.
- 14-day free trial
- No credit card required
- Personal onboarding included